Privacy Policy

Last Updated: 3 August 2026

1. Introduction

Welcome to Eternia (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or submit an enquiry, we may collect:

  • Full Name

  • Company Name

  • Email Address

  • Phone Number

  • Country or Location

  • Any information you provide in your message

Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of access

  • Referral website

  • Cookies and similar technologies


3. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide our products or services

  • Improve our website performance

  • Improve customer experience

  • Send requested information

  • Communicate regarding projects or services

  • Comply with legal obligations

  • Protect against fraud or unauthorized activities

We will only use your personal information where permitted by applicable law.


4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve website functionality

  • Measure marketing performance

You can disable cookies through your browser settings, although some features of the website may not function properly.


5. Analytics

We may use third-party analytics services such as:

  • Google Analytics

  • Google Search Console

  • Meta Pixel (Facebook Pixel)

  • Other marketing and performance tracking tools

These services collect anonymous usage information to help us improve our website and marketing efforts.


6. Contact Forms

When you submit information through our contact form, we use your information solely for:

  • Responding to your enquiry

  • Providing quotations

  • Discussing potential projects

  • Customer support

We do not sell your personal information.


7. Sharing Your Information

We may share your information with trusted service providers that assist us in operating our business, including:

  • Website hosting providers

  • Email service providers

  • CRM systems

  • Analytics providers

  • IT support providers

These parties are only permitted to process your information as necessary to provide their services.

We may also disclose information if required by law.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.


9. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from:

  • Unauthorized access

  • Disclosure

  • Loss

  • Misuse

  • Alteration

However, no internet transmission is completely secure, and we cannot guarantee absolute security.


10. International Data Transfers

Depending on the services we use, your information may be transferred to and processed in countries outside your own.

Where required, we implement appropriate safeguards to protect your personal information.


11. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Withdraw consent

  • Object to processing

  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.


12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.


13. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.


15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Eternia

Address: 1495 Soi Ladprao 94 (Panjamitr), Ladprao Road, Plubpla,Wangthonglang, Bangkok 10310

Email:

Phone: 02-934-7215-6

Website: https://www.eternia.co.th/


Consent

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.